All customized watches are authentic. From the moment of our intervention, starts the activation of Black international Venom Warranty with a 5-year duration Guarantee is activated and the official guarantee is canceled. The Black Venom warranty certificate certifies the authenticity of the taylor made service, as well as ensuring complete traceability of the watch. Each intervention is carried out with careful attention to the functionality of the clock. Customers must activate Warranty within 30 days from receiving the watch, otherwise the Warranty will no longer be valid.Activate your warranty
Black Venom Warranty covers manufacturing defects concerning the movement and the customization treatment we executed. Warranty only includes maintenance, repairs and / or modifications carried out through our Company. Anything executed outside these conditions will invalidate the warranty claim. Please note that are not included: maintenance, repair and replacement interventions due to normal wear, tampering, inappropriate use, accidents. Neither repair work nor repairs carried out under Warranty will constitute an extension or renewal of the original Warranty period.
In the event of a warranty claim, write to firstname.lastname@example.org or contact +39 392 112 1111. The maintenance intervention has a minimum duration of 30 working days (excluding the month of August). If there are problems that require longer solution times, the new timing will be notified as the watch is checked by our technicians.Activate your warranty